Let me tell you something Iāve learned after 30 years of branding, advertising, and watching humans like itās my full-time job. People donāt buy with logic. They buy with their gut. Their heart. That weird little twitch of emotion that flares up when something feels right, even if they canāt explain it.
Weāve been trained to think that branding is just a polished logo, a slogan, and some brand colours that donāt make your eyes bleed. Itās not. A brand is the story people tell themselves about you. Itās the reason theyāll choose your overpriced yoga pants, your beat-up work jacket, or that five-dollar roll of duct tape from the store theyāve been going to since they were kids.
So how do brands like Lululemon, Canadian Tire, and Carhartt end up in peopleās heads and hearts like that?
Hereās what I think.
Lululemon: It Was Never About Just Yoga Pants
Lulu figured it out early. It wasnāt just about activewearāit was about identity. You werenāt buying pants, you were buying a better version of yourself. A version that drinks green juice, goes to 6am spin class, and radiates calm even when lifeās a dumpster fire.
But hereās the kicker: it didnāt feel fake. They didnāt try to be all things to all people. They built community, they leaned into wellness and growth, and the people who resonated with that? They showed up. They stayed. And they told their friends.
Thatās branding. Thatās connection.
Canadian Tire: A Religion for the Emotionally Canadian
Listen, if youāve never gotten emotional in a Canadian Tire, you might not be from around here.
Itās the smell. The aisles. The Canadian Tire money. Itās your dad buying snow tires in November and a BBQ in May. Itās your mom picking up Christmas lights and hockey tape in the same trip. Itās a weird fever dream of suburban nostalgia that somehow still makes sense.
They didnāt get big by shouting the loudest. They got big by being a part of the fabric. You donāt just shop at Canadian Tire, you remember it. Itās practically imprinted on your DNA.
Carhartt: The Tough Guy Who Accidentally Became Cool
Carhartt never tried to be cool. And thatās exactly why it is.
It started with gear built for people who get shit done. No fluff. No frills. Just gear that doesnāt quit when you do. And somewhere along the line, streetwear picked it up. And it still didnāt sell out.
That kind of authenticity doesnāt happen by accident. They knew who they were and never faked it. People can smell fake a mile away. But real? Real gets worn, ripped, patched, and worn again.
So What Does This All Mean?
You canāt fake brand. You canāt slap a mission statement on your website and hope it sticks. If it doesnāt come from a real place, itāll fall flat. And if it does come from a real place, people will feel it. Theyāll wear it, live in it, swear by it.
People donāt want perfect. They want honest. They want to belong to something that feels like them.
Give them that, and theyāll tattoo your brand on their soul. Or at least on their travel mug.
Want to build a brand people feel something about? Start by knowing who the hell you are and being brave enough to say it out loud.
Thatās how you build loyalty. Thatās how you become a Canadian Tire, a Carhartt, or a Lululemon.
Or maybe⦠something even better.











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