Let me tell you something Iâve learned after 30 years of branding, advertising, and watching humans like itâs my full-time job. People donât buy with logic. They buy with their gut. Their heart. That weird little twitch of emotion that flares up when something feels right, even if they canât explain it.
Weâve been trained to think that branding is just a polished logo, a slogan, and some brand colours that donât make your eyes bleed. Itâs not. A brand is the story people tell themselves about you. Itâs the reason theyâll choose your overpriced yoga pants, your beat-up work jacket, or that five-dollar roll of duct tape from the store theyâve been going to since they were kids.
So how do brands like Lululemon, Canadian Tire, and Carhartt end up in peopleâs heads and hearts like that?
Hereâs what I think.
Lululemon: It Was Never About Just Yoga Pants
Lulu figured it out early. It wasnât just about activewearâit was about identity. You werenât buying pants, you were buying a better version of yourself. A version that drinks green juice, goes to 6am spin class, and radiates calm even when lifeâs a dumpster fire.
But hereâs the kicker: it didnât feel fake. They didnât try to be all things to all people. They built community, they leaned into wellness and growth, and the people who resonated with that? They showed up. They stayed. And they told their friends.
Thatâs branding. Thatâs connection.
Canadian Tire: A Religion for the Emotionally Canadian
Listen, if youâve never gotten emotional in a Canadian Tire, you might not be from around here.
Itâs the smell. The aisles. The Canadian Tire money. Itâs your dad buying snow tires in November and a BBQ in May. Itâs your mom picking up Christmas lights and hockey tape in the same trip. Itâs a weird fever dream of suburban nostalgia that somehow still makes sense.
They didnât get big by shouting the loudest. They got big by being a part of the fabric. You donât just shop at Canadian Tire, you remember it. Itâs practically imprinted on your DNA.
Carhartt: The Tough Guy Who Accidentally Became Cool
Carhartt never tried to be cool. And thatâs exactly why it is.
It started with gear built for people who get shit done. No fluff. No frills. Just gear that doesnât quit when you do. And somewhere along the line, streetwear picked it up. And it still didnât sell out.
That kind of authenticity doesnât happen by accident. They knew who they were and never faked it. People can smell fake a mile away. But real? Real gets worn, ripped, patched, and worn again.
So What Does This All Mean?
You canât fake brand. You canât slap a mission statement on your website and hope it sticks. If it doesnât come from a real place, itâll fall flat. And if it does come from a real place, people will feel it. Theyâll wear it, live in it, swear by it.
People donât want perfect. They want honest. They want to belong to something that feels like them.
Give them that, and theyâll tattoo your brand on their soul. Or at least on their travel mug.
Want to build a brand people feel something about? Start by knowing who the hell you are and being brave enough to say it out loud.
Thatâs how you build loyalty. Thatâs how you become a Canadian Tire, a Carhartt, or a Lululemon.
Or maybe⊠something even better.
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